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Welcome to MindBoxx Technologies – Your One-Stop Tech Services Marketplace

These Terms and Conditions govern your use of the MindBoxx Technologies Marketplace (“Platform”) and apply to all services listed and booked through the website. By accessing, browsing, or purchasing any service, you agree to be bound by these terms.

If you do not agree to these terms, please do not use our platform.

1. General Overview

MindBoxx Technologies offers a range of tech services through its online marketplace. Customers can browse listed services, make direct bookings, or submit inquiries to customize their service needs.

Our listed services include but are not limited to:

• Logo Design Services
• Website Design & Development
• Mobile App Development
• Digital Marketing Services
• UI/UX Design
• SEO & Social Media Marketing
• IT Support & Maintenance
• Content Creation & Branding

The services listed on our platform are subject to availability and may vary based on project requirements.

2. Service Booking Process

Customers can book tech services directly through our platform by:

• Browsing Services: Select from a variety of tech solutions listed as products.
• Booking a Service: Add the service to your cart and proceed to checkout.
• Making an Enquiry: If you require a custom quote, submit an enquiry form.

All bookings are subject to review and approval by MindBoxx Technologies to ensure service compatibility with client needs.

3. Payment Terms

• Service Booking: Full payment or a percentage-based deposit may be required at the time of booking, depending on the selected service.
• Enquiry-Based Services: Custom quotes will be shared after reviewing your enquiry. Payments must be made as per the agreed terms.
• Payment Methods: We accept payments via secure online gateways.

MindBoxx Technologies reserves the right to modify pricing at any time without prior notice.

4. Refund & Cancellation Policy

• Direct Bookings: Once a service is booked and paid for, it cannot be canceled for a full refund unless otherwise stated.
• Custom Enquiries: Cancellations for custom services will be handled on a case-by-case basis.
• Refund Eligibility: Refunds will only be processed if the service cannot be delivered due to unforeseen circumstances on our end.

In case of a dispute, please contact us at support@mindboxx.com for resolution.

5. Service Delivery

• Service timelines and deliverables will be shared at the time of booking or after enquiry.
• MindBoxx Technologies will strive to meet the agreed timelines. However, delays may occur due to:
  • Incomplete or delayed inputs from the client
  • Changes in project scope
  • Unforeseen technical challenges

MindBoxx Technologies will not be liable for delays caused by third-party service interruptions.

6. Client Responsibilities

Clients are responsible for:

• Providing accurate and timely project inputs.
• Ensuring that the content provided does not infringe on third-party rights or violate any laws.
• Communicating any changes to project requirements as early as possible to avoid delays.

7. Ownership and Intellectual Property

• Upon full payment, the client will receive ownership rights to the final deliverables.
• MindBoxx Technologies retains the right to showcase the project in its portfolio unless otherwise agreed in writing.
• Any third-party tools, templates, or plugins used in the project will remain the intellectual property of their respective owners.

8. Confidentiality

We respect your privacy and confidentiality. All project details and client information will be kept secure and will not be shared with third parties without your consent.

9. Limitation of Liability

MindBoxx Technologies is not responsible for:

• Any indirect, incidental, or consequential damages resulting from the use of our services.
• Loss of data due to third-party integrations or cyberattacks.
• Any delays or disruptions caused by factors beyond our control.

Our liability will be limited to the total amount paid by the client for the specific service in question.

10. Third-Party Services

Some services listed on the platform may involve the use of third-party tools or integrations. MindBoxx Technologies is not responsible for the performance or terms of service of third-party providers.

11. Changes to Services and Pricing

MindBoxx Technologies reserves the right to update or modify services, features, and pricing at any time without prior notice. Customers will be notified of any significant changes to their booked services.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of our services will be subject to the jurisdiction of the courts in Guwahati, India.

13. Contact Information

For any queries or concerns regarding these terms, please contact us:

MindBoxx Technologies
Email: support@mindboxx.com